Friday, May 19, 2006

"I've got 10 minutes spare, I'll just upgrade the software on my Treo phone..."

And 3 hours and 172 steps later, I have a working phone again. This has without doubt been one of the more hellish install procedures I have ever been foolish enough to attempt.

It started badly when the installation said I needed to free up 15 Megabytes of memory on the phone before I could start. I don't remember the phone having that much memory free when I first bought it. I very carefully moved programmes from the main phone memory to the expansion card one by one to free some space. This quickly resulted in the disappearance of all my contacts, my entire calendar and pretty much all data of any value. So I anxiously moved the key programmes back. The data was still blank.

Now in theory, all this data is backed up in Microsoft Outlook on my PC. But a terrifying thought struck me - what if when I re-sync the phone, Outlook sees the empty data on it and deletes everything on the PC to match the blank state of the phone? This is exactly the kind of disastrous action Microsoft would set as the default. I was concerned that the combined idiocy of Microsoft and PalmOne might create a kind of chain-reaction of stupidity that would leave me in a state of total technological amnesia. I backed up my Outlook data file as insurance.

Things sped up from this point as I now had nothing to lose - my phone being about as useful as a dead goldfish in its present state.

Numerous resets and re-syncs later, I do have a working phone with data in it. Is the sound any better (the reason for attempting the upgrade)? Well it does seem to have improved somewhat - but only time will tell whether it was worth the pain to get here...

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